RETURNED & EXCHANGE ITEMS
Return should be made within 24 hours (including weekend) since the item has arrived to your address. We only accept returned &exchange items for manufacture defect cause only. We will exchange for the defect product as long as the HOLIC-SHOP seal and price tag is still intact and not broken. You should return all the complete package of the items including dust bag and care card.
Please note that the exchange are made based on the stock availability.
SHIPPING FOR RETURNED ITEMS
All shipping fee for returned items are paid by you. Please use only trusted carrier to handle the return to prevent damage and loss during delivery process.
RISK OF LOSS
The risk of loss of items purchased is on you until we receive the items.